Friday, May 3, 2013

Lean Six Sigma and the Importance of Certification


Training provided by experts ensures that you are using proven systems to accomplish your goals of eliminating waste, reducing costs and increasing customer satisfaction. It’s also beneficial from a marketing standpoint.
In an earlier blog entry called, “Improve Efficiencies through Lean Six Sigma,” we discussed the importance of Lean Six Sigma, a system that fosters a culture of continuous improvement within an organization. The system is designed to help Michigan’s manufacturers reduce excess waste and increase efficiencies on the production floor.

Well, there’s more to be said about this topic (you can think of this entry as the sequel to the previous blog)… and here’s the reason why: client retention.

In today’s economic climate, we don’t want to lose any of our customers – especially to our dreaded competitors. I mean, you spent the time, effort and marketing dollars attracting the customers… it would be a shame to lose them, right?! And that’s a key element to Lean Six Sigma – improving customer satisfaction. Think of it this way:

1)     Lean Six Sigma helps you reduce unnecessary steps within your company.
2)     By eliminating wasteful processes, your company is able to produce goods faster (not to mention with fewer costs).
3)     With a shorter deliver time, customer satisfaction increases!

In the previous Lean Six Sigma blog entry, we mentioned numerous tools that Michigan’s manufacturers could use to reduce cycle times. Something we didn’t discuss in the previous entry was the importance of certifications. It would be fantastic if Lean Six Sigma principles could be acquired just like that! Living in the real world, we know it doesn’t work that way.

Creating a culture of continuous improvement, although completely worth it, does take work and dedication… and it has to be done correctly. That’s why many Michigan manufacturers turn to official certification programs for Six Sigma training, namely Six Sigma Black Belt Certification and Six Sigma Green Belt Certification.

 Training provided by experts ensures that you are using proven systems to accomplish your goals of eliminating waste, reducing costs and increasing customer satisfaction. It’s also beneficial from a marketing standpoint.

These certifications are coupled with the proven DMAIC methodology. DMAIC stands for:

  • Define
  • Measure
  • Analyze
  • Improve
  • Control

Why are methodologies important in the manufacturing realm? The DMAIC approach provides a carefully defined roadmap to reaching your business process improvements. And lucky for you, MMTC offers these certifications for Michigan’s manufacturers!

Don’t hesitate to improve efficiencies, reduce unnecessary production costs and ultimately improve customer satisfaction. What’s the next step? Click here to learn more about the courses! Of, if you know you’re ready to move forward, contact us at 888-414-6682 or inquiry@mmtc.org

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